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Rider Spotlight

Each month, PRTC shines a light on one of our passengers to learn why that person chooses to ride public transportation, how long he or she has been using PRTC’s services and what we can do to improve that person’s commute. Check out this month’s Rider Spotlight below.


"It's a good service and a lot cheaper than most of the other options."


Timothy Pitsch

Customer Profile - July 2014


When Timothy Pitsch accepted a new job in Crystal City in 2012, he knew he didn’t want to drive there regularly from his home in Woodbridge, so he started investigating ways to rideshare. He considered taking VRE or slugging but ultimately decided that OmniRide was the ride that was right for him.


“It’s a good service and a lot cheaper than most of the other options,” he said.


Mr. Pitsch catches OmniRide at the Horner Road Commuter Lot nearly every morning, and the bus drops him off just steps from his office. The commute takes 35-40 minutes, compared with 40-60 minutes on those days when he drives, he said.


Not only is his commute faster, but he can listen to music or watch a TV show on his phone during the commute. And the fare for his round-trip is just a few dollars more than the cost of daily parking in Crystal City, he said.


When researching his commuting options, he knew our area had a bus service but didn’t know anything about it. He found the PRTC website and was pleased to find the schedules are simple to understand.


“Overall it’s pretty easy, and the buses are good,” he said.

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