Each month, PRTC shines a light on one of our passengers to learn why
that person chooses to ride public transportation, how long he or she has
been using PRTC’s services and what we can do to improve that person’s
commute. Check out this month’s Rider Spotlight below.
"You can really rely on the bus."
Customer Profile - October 2014
OmniLink buses help Latisha Daley travel to school and work from her home in the Dumfries-Triangle area. She is happy with OmniLink because she can get to where she needs to go, inexpensively and easily.
“You can really rely on the bus,” said Ms. Daley, who has been a regular rider for four years.
Ms. Daley rides with PRTC six days a week to attend Everest College in Woodbridge and work at Marine Corps Base Quantico. She always purchases a Weekly Pass so she can save money on her daily trips and not worry about having exact change for her bus fare.
Although she has some access to a vehicle, Ms. Daley said she uses OmniLink because “the fare is cheaper and it’s easier to get around.” An added benefit is that the operators are “very nice and considerate,” she said.
The one improvement she would like to see is more frequent Saturday OmniLink service, including buses that travel to Quantico earlier in the mornings. Because she has to be at work by 7 a.m. on Saturdays, she has her mom drive her to her job in the mornings and then rides OmniLink home at the end of the day.
An area resident for 17 years, Ms. Daley said that when she first started riding with PRTC, she rode many routes just to learn where the buses went. Now she primarily uses the Route 1, Dumfries and Woodbridge/Lake Ridge buses. And with years of riding experience under her belt, she is always on the look-out to help others who are new to the system.
“I like to help out other people,” she said.
Interested in having your story spotlighted? There’s no minimum time that you must have been riding with PRTC! As long as you ride with us at least occasionally and are willing to submit a photo, you qualify! If you’d like to be featured in Rider Spotlight, contact Christine Rodrigo at (703) 583-7782 or at crodrigo@OmniRide.com.