New Rider Information
Whether you are new to the area or are just looking for transit
alternatives - this is the place to start. Use this page as a starting point
to learn more about the Potomac and Rappahannock Transportation Commission (PRTC)
and the transit service we provide for Prince William and Manassas area residents.
Tell Us About You
Please take a minute to tell us a little about yourself by
completing our New Rider Questionnaire. The information will help us to know who our
customers are and learn the best way to communicate with you. All information
provided is solely for PRTC's use and will not be shared with outside organizations.
How to Contact Us
Customer Service: (703) 730-6664 or (888) 730-6664, or via Virginia Relay Center - TDD, call 711
5:30 AM - 8:30 PM Monday - Friday
PRTC Transit Center Lobby open 6:00 AM - 10:30 PM Monday - Friday
Financial Transactions in Lobby: 7 AM - 7 PM
Administrative Office: (703) 583-7782 or via Virginia Relay Center, TDD, call 711 , 8:30 AM - 5:00 PM Monday - Friday
Address: 14700 Potomac Mills Road, Woodbridge, VA 22192
(located beside the Hylton Chapel at the intersection of
Telegraph and Potomac Mills Road). Click
here for directions.
To get to know us take a quick tour of our site:
comfortable and efficient commuter bus service from eastern Prince
William County and the Manassas area to the Mark Center, Pentagon,
Crystal City, Rosslyn/Ballston, Tysons Corner, downtown Washington, D.C., and the Washington Navy Yard. Visit the Places of Interest page for a listing of landmarks and attractions served by OmniRide buses.
Direct - an all-day connection between the Franconia-Springfield
Metro Station and eastern Prince William, or rush hour service to and from the Tysons Corner Metro Station from Manassas and Gainesville.
OmniLink - an innovative
local bus service that serves traditional bus stops but also allows buses to travel up to 3/4 mile off of the
standard route. An instructional video about how to use the OmniLink bus service is posted on our YouTube channel in English and Spanish. For a listing of local shopping centers, leisure attractions, medical centers and more served by OmniLink routes, see the Places of Interest page.
Cross County Connector -- offers weekday connections between eastern Prince WilliamCounty and the Manassas area.
OmniMatch - a FREE ridematching service for carpoolers and vanpoolers.
SmarTrip - easy-to-use fare payment card.
Service Updates - all
the latest service related information, like emergency service and route changes.
MyPRTC - provides your own personal view
of PRTC services. It allows you to customize your experience on this website to display the information you need.
Rider Tools - a set of tools
to help you to calculate the best route for your trip -- provides assistance finding the nearest bus stop, individual route and stop information and Google Transit Tripplanner.
Rider Express - subscribe
to get all the latest service related information by email or SMS text message.
MyLink Teen Summer Pass - A bus pass that's valid from June through August and allows teen-agers unlimited rides on OmniLink and the Cross County Connector for one low price!
About PRTC - introduces the agency
and its composition, including a list of current board members.
Contacts - lists all the
important contact information for PRTC, including driving directions to our
Public Hearings - hearing
notices are posted when significant service changes are proposed.
Transit Links - offers connections
to other transit and Prince William area web sites.
Tell Me More
You've toured the site and now maybe you want a starter
kit of schedules for the services in your neighborhood. Just complete our Information
Request Form and we'll get a package in the mail to you. And once you've taken your first trip, we'd really appreciate it if you took a minute to complete the New Passenger Survey.